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Can I exchange the article?

At Keller x we don’t exchange articles - we only accept returns. From the day you receive your order, you have 30 natural days to send any unwanted items back to us. We will inform you once we receive the returned article(s) and you will receive a refund in due course. In the meantime, if you know you want an article in a different size or colour to those you ordered the first time, all you need to do is place another order.

Please keep in mind that you cannot return used articles or articles without the original packaging (shoe box) or without the tags.

Special articles: Some articles, such as personalised strung rackets or skis, can’t be returned at all.